Running Workflows in Scout

Running workflows in Scout can be achieved through various interfaces and tools, each designed to cater to different user preferences and integration needs. Here is an overview of the different methods available for executing a workflow:

Console in the Scout UI

The simplest way to run a workflow is through the console within the Scout UI. You can initiate and monitor workflow runs directly from the console, which allows for immediate feedback and is ideal for testing and debugging workflows. For detailed instructions on using the console, refer to the Console section.

Scout’s Embeddable Copilot

Scout’s embeddable copilot offers a versatile option for running workflows by embedding an agent directly into your websites and apps. Scout’s copilot is designed to provide a seamless and interactive experience, with easy installation and customization to match your desired styling. Visit the Scout Copilot page for more information on installation and customization options.

Slackbots

You can easily add a Scout Slackbot to your Slack channel. This method is particularly useful for organizations that rely heavily on Slack for communication with customers. Details on setting up and using Slackbots with workflows can be found in the Slack Bot doc.

Scout SDKs

For developers looking to integrate workflows into custom applications or services, Scout SDKs provide a programmatic interface for executing and managing workflows. SDKs are available in various programming languages, enabling seamless integration with your existing codebase. For comprehensive guidelines on using Scout SDKs, refer to the SDK Documentation.

Scout API

The Scout API offers a robust and flexible method for running workflows, enabling you to trigger and control workflow executions programmatically. This approach is ideal for automated systems or where integration with other services is required. Explore detailed API usage and examples in the API Reference.