Documentation on how to add a Scout copilot to your Shopify website.

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Step 1: Join Scout and Create Your Organization

  1. Sign Up: If you don’t have a Scout account yet, sign up for free.
  2. Create Your Workflow: Build your Scout copilot workflow or use a prebuilt template.
  3. Design Your Copilot: Personalize your AI copilot’s tone, style, and functionality.
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Step 2: Grab the Integration Code

Obtain the Code: Once your copilot is ready, get the integration code snippet from Scout Copilot documentation.

1<scout-copilot copilot_id="YOUR_COPILOT_ID_HERE"></scout-copilot>
2<script type="module" src="https://copilot.scoutos.com/copilot.js"></script>
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Step 3: Add the Chatbot to Your Shopify Site

  1. Login to Shopify and head to My Store.
  2. In the left hand menu bar select Online Store.
  3. Once in your Online Store select the Customize option.
  1. Under the template option select Add Section and search Custom Liquid.
  1. Add the snippet below with your copilot ID to Liquid Code.
1<scout-copilot copilot_id="YOUR_COPILOT_ID_HERE"></scout-copilot>
2<script type="module" src="https://copilot.scoutos.com/copilot.js"></script>
  1. Save changes and test your new copilot!
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Step 4: Test It Out

  1. Test: Once you publish your site, interact with the chatbot to ensure it’s working as expected.
  2. Check Performance: Test the chatbot across different pages to confirm proper functionality.
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