Integrations

How to connect and use integrations across the Scout platform.

Overview

Integrations supply tools to Scout Agents and Workflows. Here are some examples:

  • Connecting to Slack provides access to Slack blocks that allow your workflows to react to Slack Messages and even send messages.
  • Connecting to Gmail provides your Agent with tools to read and write emails.
  • Alternatively, connect Google Drive or Notion to sync data to a Scout Collection which is available to both Workflows and Agents.

Get Started

Connect service to Scout

  1. Click on More in left sidebar, and select Integrations.
  1. Search for the service you want to connect to. Select it to view the Integration details.
  2. Here you can manage your integration’s connections. Click Add Workspace to connect to the service.
  1. After connecting via the OAuth flow, you’ll return to Scout and see Connected.

Use tools in Scout

  • You can now add the integration tools to your Agent, see more at Step 2 Add Tools.
  • Find the integration tools as blocks in your Workflows. Note: Not all integrations provide workflow blocks. See more info about Workflows here.

Help

  • Can’t see the provider your looking for? Let us know at support@scoutos.com and we will get it added.
  • Auth failed or agent can’t access data?
    • Make sure to check for further permissions defined within that third party’s settings.
    • Check the Integration Detail’s Permissions to see if you have all the correct permissions. As we roll out new features, scopes can change, requiring re-authentication.